Hello! How can we help?

Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    Where do I find my voucher?


    After purchase, your voucher will be made available on your account.

    Go to the website and click Sign up/Login.

    Once you are logged in you will now see the My Vouchers button, click on this and you will be brought through to your vouchers list where you can view all your purchases.

    You can view/save/print and find booking information by clicking on View Voucher as shown below.

    If for any reason you are unable to see or print your voucher here then you may need to refresh your page or follow the below guide to clear your cookies.


    Still not seeing the vouchers? Then you have purchased them on a different account. Try logging into a different account that you have with us.

    Any questions please feel free to email for assistance! 

    The Team @ EML

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