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Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    Where do I find my voucher?


    After purchase, your voucher will be made available on your account.

    Go to the website and click Sign in.

    Once you are logged in you will now see the "My Vouchers" button, click on this and you will be brought through to your vouchers list where you can view all your purchases.

    You can view/save/print and find booking information by clicking on "View Voucher".

    If for any reason you are unable to see or print your voucher here then you may need to refresh your page or follow the below guide to clear your cookies.


    Still not seeing the vouchers? Then you have purchased them on a different account.

    Try logging into a different account that you have with us.

    Any questions please feel free to email for assistance! 

    The Team @ EML

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    • Avatar
      Tracey Dinan

      I can't find my voucher to print it

    • Avatar
      Mary Priestman

      I need to print voucher ID 138789 AND 152415

    • Avatar

      I can not find my voucher to print it

    • Avatar

      I can not find my voucher to print it

    • Avatar
      Dave Conlon

      Can't find my Voucher for below?? through Escapes.ie
      Purchase(s) from Treacys Oakwood Hotel Shannon:

      1 or 2 Nights Luxury B&B Stay for 2 People including a 3-Course Dinner Each in Sophie's Bistro and More at the New 4-Star Treacys Oakwood Hotel, Shannon
      2 x €169.00 €338.00

      Sub Total €338.00

      Total €338.00