Hello! How can we help?

Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    How can I make Contact?


    All of our sites have different support channel email addresses to ensure the fastest possible resolution to your issue.

    Click on the "Help" button on the homepage and you will see the correct email address for you to contact.

    You can also email helpdesk@empathymarketing.com if you are unsure of the site you used.

    Please note that we try to respond to all customer queries within 24 hours however during busy periods it can take up to 48 hours.

    As we are primarily an online business we prefer to provide support via email, however, we do have a phone support line if necessary.

    Phone Number: 01 243 1900

    Phone Support Opening hours

    Mon - Fri: 9:00am - 1:00pm / 2:00pm - 4:30pm.

    Weekends & Bank Holidays: Not available.

    The Team @ EML

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      I am waiting for information from you sinse 31Jan I deleted my email by mistake my voucher was on it for a meal for two tried to ring and emailed a few times again please help thanks