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Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    I was double charged?


    If you feel that you have been double charged or bought something in error please double check that you have not purchased two vouchers.

    You can view purchased vouchers by logging into your account and selecting "My Vouchers"

    If you find a voucher was double purchased then please feel free to apply for a refund via the "Help" section on the website.

    Any questions please feel free to email for assistance! 

    The Team @ EML

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