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Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    How do I earn points?

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    Points are received when you request a refund on an unused, expired voucher.

    Once your voucher expires you can apply for 80% credit in Points. To apply for your credit, log into your account, click My Vouchers as and then the Expired tab.

    You will see a button beside your voucher that will allow you to apply for the credit. Click the button to claim your credit.

    Please note, you have 6 months after your voucher has expired to submit your refund request.

    Once you have applied for your refund, the points will be applied to your account within 48 hours.

    Any questions please feel free to email for assistance! 

    The Team @ EML

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