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    What do I do if a seller is not responding?

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    We're very sorry to hear that the seller is not responding to you, however, rest assured that our team will be more than happy to assist with this.

    If you have contacted a seller via your account and they have not responded within 2 working days, please contact us via https://support.empathymarketing.com/hc/en-us/requests/new and we will be able to follow up with the seller on your behalf.

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