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Browse the Empathy Marketing Support Center to find info on Voucher Issues, Product Help, Booking Assistance and much more!

    How can I exchange my voucher?


    You can redeem any unredeemed voucher against a purchase from the shopping cart.

    1. Add the voucher you wish to purchase to your shopping cart.
    2. Select the voucher you wish to exchange via the drop-down menu.
    3. Click exchange to discount your purchase by the value of the exchanged voucher.

    Unredeemed vouchers can be exchanged for full value within the first 14 days of purchase and 80% of their value thereafter, until their expiry date or up to 90 days.

    After expiry, you can exchange your unredeemed vouchers for points. More information on this can be found here - https://support.empathymarketing.com/hc/en-us/articles/115005481885-How-do-I-earn-points- 

    Any questions please feel free to email for assistance! 

    The Team @ EML

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